Since its beginning,
Help Systems main motivation was its compromise
with excellence as essential part of a
strategy to be more competitive. In 1992,
Help/Systems was the first software company
in the United States to be certified under
ISO 9001 and Tickit.
Help Systems family of products, worldwide
leaders in functionality, quality and
participation are represented, supported
and distributed by Eniac, the Information
Technology Company for the North of South
America and the Caribbean. Eniac commercializes
the following lines:
Robot/LPAR: monitors and adjusts your
iSeries partitions. Monitor, measure,
and control partition performance for
maximum efficiency using event thresholds,
performance factors, and environments
you
Robot/NETWORK: our FREE iSeries network
control software, monitors your network
for events that need corrective action.
It distributes operating instructions
for our products to network systems automatically.
Robot/REPLAY: a plug-in for Robot/SCHEDULE,
automates interactive job processes, including
FTP. It creates a Replay object that you
can copy, play back on a specified device,
print, and schedule in Robot/SCHEDULE.
Robot/SAVE: automates system and PC backup,
recovery, and tape management. Whether
you lose one object or the entire system,
Robot/SAVE helps you restore exactly what
you need so you get back online fast.
Robot/SPACE: eliminates disk space crises.
It collects disk usage statistics, predicts
future disk usage, and performs over
20 disk cleanup duties.
Robot/AUTOTUNE: monitors and tunes your
system for maximum performance. Set tuning
priorities and Robot/AUTOTUNE continuously
tunes the iSeries using the techniques
you would use if you had time.
Robot/CLIENT: creates an operations automation
team out of your iSeries and your non-iSeries
servers. A client event manager, it
integrates Windows, NT, and Unix servers
into your iSeries procedures seamlessly.
Robot/ALERT sends pager and e-mail messages
in reaction to events on the system
or from your programs. Use Robot/ALERT
to notify an operator if your iSeries
needs assistance.
Robot/CPA: automates the tasks of monitoring
job and device usage, pricing, and user
chargeback. Use its displays and reports
to track and charge back for device
and process use while operating unattended.
Robot/CONSOLE: monitors console messages
and performs procedures in reaction
to those messages. It does recovery
procedures, pages experts, and redirects
or suppresses messages automatically.
Robot/REPORTS: automates the operator
duties of report bursting, distribution,
bundling, and archiving. Secure, selective
online report viewing saves you thousands
of dollars a year in printing costs.
Robot/SCHEDULE: automates the operator
duties of job scheduling and batch job
management. Schedule jobs based on time
patterns or in reaction to events on
any iSeries in a network.
Robot/UPS: manages the iSeries during
power failures and does an orderly shutdown
before battery power runs out.
Easy View: displays every type of data
file. It increases programmer productivity
by reducing the need to use DFUs and
queries to view or change the contents
of database files.
Robot/TRAPPER: receives SNMP event notifications
(traps) from network devices, converts
them into iSeries messages, and checks
the status of your network devices and
applications at preset intervals.
